Merlene Studio
book a call

Who we are


Our website address is: https://merlene.studio.


PRIVACY POLICY

Last updated: August 27, 2026

Merlene Studio respects your privacy. This policy explains what information is collected when you visit this website, contact me, join my mailing list or book a call, and how that information is used.

Merlene Studio is a brand of Merrand Digital Inc., based in Hamilton, Ontario, Canada.

Information I collect

I may collect information that you choose to provide, including your name, email address and any information you include when you:

  • submit a contact form

  • choose to join the mailing list

  • book a call

  • contact me directly

  • become a client or inquire about working together

The website may also collect limited technical information about visits to the site through Google Analytics and cookies, as described below.

How I use your information

I use personal information only for reasonable business purposes, including to:

  • respond to questions and project inquiries

  • communicate with prospective and current clients

  • schedule calls and meetings

  • provide services you've requested

  • send emails or updates if you've specifically chosen to join the mailing list

  • understand how visitors find and use the website

  • maintain and improve the website and my services

  • meet legal, accounting or other business obligations

I don't sell or rent your personal information.

Contact forms and mailing list

If you submit a contact form, I'll use the information you provide to respond to your inquiry and communicate with you about your project or request.

The contact form may also give you the option to join the Merlene Studio mailing list. Joining the mailing list is optional and is not required to contact me. If you choose to subscribe, your information may be stored in the mailing list and contact systems.

You can unsubscribe from marketing emails at any time.

Booking a call

If you choose to book a call, you'll be directed to a Google Calendar appointment scheduling page.

Information you provide when booking is processed through Google and may be subject to Google's own privacy policies and practices.

Analytics and cookies

This website is built using WordPress and is hosted at WHC.ca

WordPress may use cookies and similar technologies that are necessary for the website to function and may provide analytics that help me understand how the site is being used.

Where required or appropriate, you'll be given the option to manage your preferences for non-essential cookies through the cookie banner.

You can also control or delete cookies using your browser settings, although disabling some cookies may affect how the website functions.

Third-party services

I use third-party services to operate the website and my business. These currently include services such as Google Workspace and Google Analytics.

These providers may process information as necessary to provide their services and have their own privacy policies and practices.

I may change or add service providers as the business and website evolve.

How long I keep information

I keep personal information only for as long as reasonably necessary for the purpose it was collected, to provide services, maintain appropriate business records or meet legal and accounting requirements.

Information that is no longer required will be deleted, anonymized or otherwise securely disposed of when appropriate.

Protecting your information

I take reasonable steps to protect personal information from unauthorized access, use, loss or disclosure.

No website, email system or online service can guarantee absolute security, but I choose reputable service providers and take reasonable precautions appropriate to the information I handle.

Your choices and rights

You may contact me to:

  • ask what personal information I have about you

  • request a correction to your personal information

  • ask me to delete information where appropriate

  • withdraw consent where applicable

  • ask questions or raise concerns about how your information is handled

Depending on where you live, you may have additional privacy rights under applicable law.

Changes to this policy

I may update this Privacy Policy from time to time as the website, services or legal requirements change.

The date at the top of this page will show when the policy was most recently updated.

Questions about privacy?

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Merlene Studio
A brand of Merrand Digital Inc.
Hamilton, Ontario, Canada
info@merlene.studio